If you suffer from an intermittent loss of electricity even in the smallest storms, there is something you can do about it.
- In many areas of the city, residential and commercial customers have a choice of electric suppliers between AEP and the Columbus Division of Power and Water (Power Section). City power’s service territory does not extend into all areas of the city, so not everyone who wants power from Columbus can receive it. However, there is nothing to prevent any electric customer from choosing providers, if either AEP or the city’s Power Section has power lines nearby to serve them.
- If a power line comes down due to a storm or an accident, keep at least 10 feet away and call your electric utility. If you are a City of Columbus electric customer please call 311, 645-3111 or 645-7627. If you are an AEP customer, please call 1-800-277-2177.
- For any further questions about your electricity or power lines, call 614-645-7360 or send an e-mail firstname.lastname@example.org with the subject “Customer Service Web Inquiry.”
Have other questions or concerns about city services? You can contact our Neighborhood Liaison for Area V (Livingston Avenue to the City Limits and Alum Creek to the Scioto River) Jo Anne St. Clair at 614-645-5220 or email@example.com.
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