City Services FAQ

This is a list of resources based on our most asked questions. By no means is it an exhaustive list. If we missed something, please email us and we will take a look. Email [email protected].

How To Get A Pothole Fixed

How To Get A Street or Park Light Repaired

How To Arrange For Bulk Pickup

How To Plant, Replace A Tree

How To Replace, Repair A Sidewalk

Personal Repair Requests

Electricity and Utility Line Repair

Satellite Installation

Code Enforcement

Dogs In City Parks



City Government –
City Hall 2nd Floor
90 West Broad Street
Columbus, OH 43215
Email/ [email protected]

City Council, City Hall, 90 West Broad Street, Room #231, 43215
614-645-8564 – President’s Office
Visit the City’s website for email addresses and phone numbers for specific members/aides.

Transportation Division/ 645-3111

Parking Permit

Street Sweeping Program

City Snow Updates/ 645-3111

Towed Automobile
Parking Violations Bureau
2700 Impound Lot Road
Columbus, OH 43207  (844) 565-1295
Hours: Monday-Friday: 10AM-6PM
Note: Drivers’ License, Title or Registration Required – Cash or Credit Card Accepted

Refuse division/ 645-8027
Collection/ 645-3111
Dead Animal Collection City/ 645-3111
Disposal Day Dates- Waste-Not Line/ 898-2480 Website:
City Health Department/ 645-7676

Parks & Recreation/ 645-3300

Department of Public Utilities
Electricity General/ 645-7360
Power Outages/ 645-7626
Street Lights Out/ 645-7627
Sewer Sewerage/Drainage Maintenance Operations Center
Basement Floods/ 645-7102
Water Bills/ 645-8270
Water Emergency Services/ 645-7788

The city provides blue recycling bins and every-other-week curbside pickup. Learn all about the program here.

Department of Health
Animal Bites, Dangerous Animals, Rabies Control/ 645-3111When reporting a bite,
owner’s address is critical information if available.
Foodborne Illness Complaints/ 645-3111
Monitored 24 Hours.

Department of Public Safety
Security Alarm License / 645-7960 240
Greenlawn Avenue Fire Department Complex, 43223
License Fee Due in Spring Every 2 Years

City Auditor’s Office
City Income Tax Division/ 645-7615
90 W Broad St, Rm 109
Columbus, OH 43215