City Services FAQ

This is a list of resources based on our most asked questions. By no means is it an exhaustive list. If we missed something, please email us and we will take a look. Email

How To Get A Pothole Fixed

How To Get A Street or Park Light Repaired

How To Arrange For Bulk Pickup

How To Plant, Replace A Tree

How To Replace, Repair A Sidewalk

Electricity and Utility Line Repair

Code Enforcement

Dogs In City Parks



City Government
City Hall 2nd Floor
90 West Broad Street
Columbus, OH 43215

City Council, City Hall, 90 West Broad Street, Room #231, 43215
614-645-8564 – President’s Office
Visit the City’s website for email addresses and phone numbers for specific members/aides.

Transportation Division/ 645-3111

Parking Permit

Street Sweeping Program

City Snow Updates/ 645-3111

Towed Automobile
Parking Violations Bureau
2700 Impound Lot Road
Columbus, OH 43207 (844) 565-1295
Hours: Monday-Friday: 10AM-6PM
Note: Drivers’ License, Title or Registration Required – Cash or Credit Card Accepted

Refuse division/ 645-8027
Collection/ 645-3111
Dead Animal Collection City/ 645-3111
Disposal Day Dates- Waste-Not Line/ 898-2480 Website:
City Health Department/ 645-7676

Parks & Recreation/ 645-3300

Department of Public Utilities
Electricity General/ 645-7360
Power Outages/ 645-7626
Streetlights Out/ 645-7627
Sewer Sewerage/Drainage Maintenance Operations Center
Basement Floods/ 645-7102
Water Bills/ 645-8270
Water Emergency Services/ 645-7788

The city provides blue recycling bins and every-other-week curbside pickup. Learn all about the program here.

Department of Health
Animal Bites, Dangerous Animals, Rabies Control/ 645-3111 When reporting a bite,
owner’s address is critical information if available.
Foodborne Illness Complaints/ 645-3111
Monitored 24 Hours.

Department of Public Safety
Security Alarm License / 645-7960 240
Greenlawn Avenue Fire Department Complex, 43223
License Fee Due in Spring Every 2 Years

City Auditor’s Office
City Income Tax Division/ 645-7615
90 W Broad St, Rm 109
Columbus, OH 43215